Direct billing

Direct Billing Companies

We are happy to offer direct billing with most of the extended benefit plans. Unfortunately, we are not able to look into your plans to determine how much is left or what percentage is covered for your treatments such as massage or naturopathic visit.

Before coming in to your first appointment, contact your insurance company to learn more about your plan and to ensure the visit is covered.

Some plans do not let us direct bill for treatments but a detailed invoice will be supplied for you to submit on your own.

Here is the list of current extended benefits plans that we work with:

  • Pacific Blue Cross
  • Canada Life (Previously Great-West Life) 
  • Chamber of Commerce Group Insurance
  • Cowan
  • Desjardins
  • Empire Life
  • Equitable Life
  • First Canadian
  • Greenshield
  • Industrial Alliance
  • Johnson Inc.
  • Johnston Group
  • Manulife
  • Maximum Benefit
  • Medavie Blue Cross (RCMP/VAC)
  • Nextgen Rx
  • RWAM
  • Standard Life
  • Sunlife Financial
  • The Cooperators*

Treatments Commonly Covered By Extended Benefits

A common question we get asked is “what is covered under extended benefits”? To this question, ever plan is different and will vary. To help make it easy when planning your treatments and working with benefit providers, we have compiled a list of Helix treatments that may be covered under you plan.

Here is a list of the treatments that may be covered by extended benefit plans.

Massage Therapy Treatments

  • 30 Minute Massage
  • 45 Minute Massage
  • 60 Minute Massage
  • ICBC Related Massage Treatments

Naturopathic Visits

  • Initial Visits
  • Follow Up Visit
  • Acupuncture Treatments
  • IV Therapy/Drips
  • IM Shots (B12, Vit D)
  • Prolotherapy and PRP (platelet Rich Plasma)
  • Select Lab Tests
  • Shockwave Therapy Treatment
  • IMS
  • Therapeutic Botox (not aesthetic)


  • Acupuncture Initial
  • Acupuncture Follow Up
  • Cupping Therapy
  • IMS

Services Not Covered By Extended Benefits

  • Cosmetic Botox
  • Dermal Filler (ex. lip filler)
  • Laser Hair Removal
  • Body Contouring Treatments
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